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Feel free to contact us with any questions you may have before or after your order. We look to serve you the best we can.

Information for Ordering

For purchases off of our website, we accept Visa, MasterCard, American Express and Discover cards. We also will accept orders via telephone at 330-629-9056, or print our downloadable PDF order form and fax it to 330-629-9861.

After ordering you will receive an e-mail confirmation with your order and expected ship date.

Please allow 3-4 weeks before receiving your order. However, depending on stock your order may be shipped earlier.

Gift Certificates

If you would like to get a gift certificate, please email customer support at info@palooutdoors.com and give your name, address, contact info, amount of gift and payment option.

Returns and Exchanges
Returns and exchanges will only be accepted on merchandise purchased at 2WearGear.com up to 30 days after purchase. Any defective products maybe be returned or exchanged at customers shipping expense within same 30 day guarantee. Items purchased from one of our dealers are to be returned back to that particular store.

2Wear Apparel will credit or exchange merchandise that is defective in any way.

Adhere a mailing label onto the outside of the return package to us at 730 Bev Rd. Unit 1, Boardman, OH 44512. Please send UPS, FedEx or US Post Office. No COD's will be accepted. No additional outbound freight will be incurred on exchanges.

Original freight will not be credited on merchandise that is NOT defective.

If you are exchanging for products of greater value, please provide your credit card information with your return.

Please allow 30 days for credits to be processed against your credit card.


Back Orders
You will be notified within 48 hours if an item you have ordered is out of stock. We apologize if this happens; some items may be discontinued at any point in time at 2Wear Apparel’s discretion.

A customer service rep will contact you and advise you of the wait time for the item that is backordered. You have the option to keep or cancel the order at that point in time.

 


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